Accessibility Statement

Our Values

At YES Jewellery, we believe that every person deserves beauty, respect, and accessibility — regardless of age, ability, or life situation. We are committed to building an open and inclusive society. Through our campaigns and daily activities, we promote equality, empathy, and support for social groups at risk of exclusion.
We believe accessibility is not only a legal requirement — it is a reflection of our values and a way to make the world a better, fairer place step by step.

Accessibility means creating conditions where everyone can easily experience our brand: in-store, online, when contacting our advisors, or when interacting with digital content.
We continuously work to ensure that our websites, applications, and sales systems meet accessibility standards (WCAG 2.1 AA), with content that is clear, understandable, and free from technical jargon.
We design content and services to be empathetic, friendly, and accessible to all.

As a socially responsible company, we are committed to promoting inclusive business practices — based on openness, empathy, and respect for diverse needs. That is why we have joined the Business Accessibility Forum (BAF) to learn from best practices, benefit from expert knowledge, and co-create a reality where accessibility is a universal standard.

Service Description

We are constantly working to ensure that the Elevate Your Style with YES: Exquisite Jewellery for Every Occasion website is as accessible and user-friendly as possible for everyone, regardless of ability, communication method, or technology used.
We strive to make the shopping experience on Elevate Your Style with YES: Exquisite Jewellery for Every Occasion intuitive, readable, and comfortable — also for users of assistive technologies.

At Elevate Your Style with YES: Exquisite Jewellery for Every Occasion , customers can browse our wide jewellery selection, check product availability, read descriptions and collection stories, and make online purchases — with convenient payment, delivery, and return options.
We also provide resources to support purchase decisions: size guides, care instructions, filtering options, product search, and purchase history after login.
YES customer service is available through various channels — phone and email — allowing customers to choose the communication method that suits their needs.
YES Jewellery is also a network of physical stores where our advisors provide assistance, including order pickup or support with online purchases.

The Elevate Your Style with YES: Exquisite Jewellery for Every Occasion website is designed in accordance with digital accessibility principles: readability, usability, understandability, and robustness (WCAG 2.1 AA).
Features include keyboard navigation, screen reader support, and content zoom up to 200%. We also support sensory accessibility through clear content structure and understandable messages.
We aim to present content in a transparent and accessible way — using plain language, appropriate contrast, and alternative formats, including alt text for images.
Our goal is to ensure a safe and comfortable experience for all Elevate Your Style with YES: Exquisite Jewellery for Every Occasion visitors — with full respect for diverse needs and expectations.

Website Accessibility

YES Jewellery is committed to improving the accessibility of Elevate Your Style with YES: Exquisite Jewellery for Every Occasion and ensuring compliance with EN 301 549 v3.2.1 by strictly following WCAG 2.2 AA guidelines to support accessibility for persons with disabilities.
The website allows zooming up to 200%, keyboard navigation, screen reader support, and speech recognition tools across different browsers and devices, including Windows, macOS, iOS, and Android.
YES Jewellery conducts regular internal audits, automated accessibility tests with tools such as ARC Toolkit and pa11y, and manual tests using screen readers.
Audit results are reviewed by our team and prioritized based on user impact.
Our accessibility improvements focus on keyboard and screen reader navigation, color contrast, input forms, and error messages.
We continuously monitor and enhance accessibility to meet evolving user needs. All current and upcoming visual or component changes undergo WCAG 2.2 AA compliance reviews by our internal experts.

We understand how important digital accessibility is for all users. In the coming months, we plan to implement a series of improvements, including enhanced compatibility with screen readers, adding missing form field labels, increasing contrast, and improving keyboard navigation. These efforts will be carried out regularly and with the utmost care.

Statement Preparation

This statement was prepared on June 26, 2025. Manual and automated tests were conducted to evaluate legal compliance and usability.
The statement is updated in case of service changes, accessibility requirements updates, or changes in harmonized standards and technical specifications.

Contact

We welcome feedback on the accessibility of Elevate Your Style with YES: Exquisite Jewellery for Every Occasion . If you encounter any barriers, please contact us:

 E-mail: accessibility@yes.pl

We aim to respond within 14 business days from receiving your message.